 Extracomm Inc | Steven Alexander September 5 2008 07:49:31 AM If you are existing customer running ExtraFax 6.1 or an earlier version, we have just launched a new promotion that will allow you to upgrade to our latest version and save 50% off the cost of maintenance. Be sure to check it out. Full details about the promotion are below or visit our web site at the following link: ExtraFax Upgrade Promotion - Save 50% on maintenance ------- Are you currently running an older version of ExtraFax? Are you looking to upgrade to ExtraFax 7? Purchase your upgrade before December 31, 2008 and save 50% off the cost of maintenance for the coming year. ExtraFax 7.0 is designed in direct response to the needs of the Notes/Domino community; with new features and enhancements that will further streamline activities within the Notes/Domino environment. These features include, but are not limited to: Support for Domino 8 Support for FoIP Enhanced Administrator Interface Enhanced “User Preferences” document Sametime and IBM Lotus Notes 8 plug-ins Bar code based routing This offer is available to anyone currently running ExtraFax 6.1 or an earlier release. For more details, please contact our sales team at sales@extracomm.com. Rosalyn Harris August 21 2008 04:00:00 PM
Have something to say? For more than a decade our customers and business partners (that means you) have provided us with valuable feedback that has helped to make our products the success they are today. You’ve told us what worked well for you, what didn’t work and what you would like to see in upcoming releases. And we appreciate it. So why stop now? If you have something to say in response to any of the posts on this blog, we encourage you to join the discussion by leaving a relevant comment or two in the comments box attached to each post. From now until September 30, 2008, anyone who participates will receive a special thank you gift. Be sure to leave a valid email address so that we can contact you for your mailing address. Rosalyn Harris August 14 2008 10:00:27 AM
New SecurTrac plug-in simplifies audit trail retrieval We’re please to announce the release of our brand new SecurTrac plug-in for IBM Lotus Notes 8. As you all know, at Extracomm we’ve made a commitment to respond to the ever changing needs of the Lotus community. We’re constantly looking for new ways to enhance and improve our products in an effort to make your lives better. And we think we’ve done a pretty good job with this plug-in. So how does it work? By extending the features of the Lotus Notes 8 client which is based on the Lotus Expeditor platform, SecurTrac provides an Eclipse plug-in that allows you to retrieve a SecurTrac audit trail log history for a currently selected document in a Lotus Notes database. The SecurTrac plug-in for IBM Lotus Notes 8 works with SecurTrac 2.3.x and is now available on our website for download. It is free for all customers who are currently running SecurTrac 2.3.x and have a valid Maintenance Standard or Maintenance Plus plan. 
Using the SecurTrac plug-in couldn't be easier. While in a Lotus Notes database, either open or select the document for which you want to obtain an audit trail log history from the SecurTrac log database. Specify the range of time for which you want to search and then click on the search icon. When the search is complete, all results will be displayed in the sidebar making log retrieval quick and easy. Rosalyn Harris July 31 2008 03:03:00 PM How to save your company tens of millions of dollars If there’s one thing you can do to help your organization save money, it’s to convince them to take the risk of insider threats seriously. In their technical report The “Big Picture” of Insider IT Sabotage Across U.S. Critical Infrastructures, CERT examines why companies fall prey to insider plots. It should come as no surprise that the key to minimizing the threat of insider plots is prevention. An organization needs to take the proper steps to ensure that they have the right balance between technology and recognizing the characteristics of an employee who could pose a potential threat. From a technology stand-point, an organization needs to be able to log, monitor and audit employee online actions. This allows an organization to identify and investigate any suspicious insider activity before it’s too late. With a tool like SecurTrac in place, an organization can log and monitor all events and user activities that occur in their Domino environment, and our Intrusion Detection monitor is deigned to monitor for malicious events. According to The “Big Picture” organizations who have been victims of insider IT sabotage have suffered losses ranging from a low of five hundred dollars to a high of “tens of millions of dollars.” They also write that 75% of the organizations experienced some impact on their business operations, and that 28% of the organizations experienced a negative impact to their reputations. From an employee stand-point, it can be slightly more complex. To being with, how can you identify employee who might be a potential threat? According to the research, most insiders who committed an act of IT sabotage exhibit certain personality traits that are linked to malicious behaviours. For example, they may exhibit any of the following: *Serious mental health disorders, such as alcohol and drug addiction, panic attacks, physical spouse abuse, and seizure disorders *Social skills and decision-making bias such as bullying and intimidation of coworkers, serious personality conflicts, unprofessional behaviour, personal hygiene problems *An inability to conform to rules or a history of rule violations such as arrests, hacking, security violations, harassment complaints and misuse of travel, time and expenses. If you’re interested in reading more about insider threats, you might want to check out the following articles:
Log management as a tool against insider threats
Taking the Offensive with Insider Threats – How Financial Institutions Can Improve Risk Management
13 best practices for preventing and detecting insider threats Rosalyn Harris July 24 2008 12:11:11 PM Eight quick facts on compliance 1.There is ample evidence that compliance is a customer and reputation issue, and if not managed well, can have an important impact on revenues and profits. Institutions’ reputation with customers has become more closely related to their compliance abilities over the last five years, and this trend is expected to continue over the next few years. 2.In a Deloitte Dbriefs for Financial Executives webcast on compliance management, 49 percent of the surveyed participants said that technology tools are essential for the integration of compliance and performance. 3.In the world of healthcare, the threat of a HIPAA compliance audit is the strongest driver for security initiatives. 4.According to research by Ernst and Young, compliance continues to be the primary driver of information security improvements and a top-ranked influencer in risk management integration. Risk management is considered a top priority for 2008, according to research by KMPG. 5.In response to the new Federal Rules of Civil Procedure (FRCP), companies engaged in e-discovery are now routinely being asked by the courts to produce vast quantities of information in a relatively short period of time. 6.Over one in five employers (21%) has had employee e-mail and instant messages (IM) subpoenaed in the course of a lawsuit or regulatory investigation. 7.In their Chronology of Data Breaches, The Privacy Right Clearinghouse reports that the total number of records containing sensitive personal information involved in security breaches in the U.S. since January 2005 is 234,111,062…and counting. 8.Over the last five years, compliance with regulatory requirements has become more challenging. Many financial institutions also believe that compliance with their internal policies relating to external regulatory requirements has also become more challenging over the same period. Rosalyn Harris July 17 2008 11:11:40 AM
A quick lesson on e-discovery
Electronic discovery (also called e-discovery or ediscovery) refers to any process in which electronic data is sought, located, secured and searched with the intent of using it as evidence in a civil or criminal legal case. What kind of electronic data? All of it; meaning text, images, calendar files, databases, spreadsheets, audio files, web sites, animation, computer programs and e-mail. In recent years, e-mail has become an important source of evidence in civil and criminal litigation, not only in Canada and the US but around the world. In his article E-mail can be used as evidence Scott Orr explains that “In the legal world, the "e" in e-mail stands for evidence,” and many people often forget this when writing emails. People are quick to fire off an e-mail with comments that should never been committed to writing, and then are unprepared to face the consequences of their actions. We would all do well to remember that when writing an e-mail, don’t say anything you’re not prepared to defend and don’t say anything you wouldn’t want on the record. For more information on e-discovery, you might want to attend Best Practices for e-Discovery, an IBM sponsored webinar. Rosalyn Harris July 3 2008 02:37:56 PM SecurTrac 2.3.1 for Sun Solaris is now available and can be downloaded from our website. This release is available for free to all customers who purchased the SecurTrac Maintenance Plus or Standard Maintenance plan, and to those customers who purchased SecurTrac after March 1, 2008. There are several new features and updates available in 2.3.1, but I’d like to bring your attention to two in particular: - Track the use of the new Message Recall feature in Notes/Domino 8 The SecurTrac Mail Delete log will show the action as "Delete (Recall)" if an e-mail document has been deleted by the Domino 8 mail recall feature - Log undelete/restore action The SecurTrac Document/Mail Update log will show the action "Update (Undelete)" if the document (soft deletion) has been undeleted/restored by the user SecurTrac 2.3.1 is available for the following platforms: AIX, Sun Solaris, Linux and Windows. We’ve also released a beta version of ExtraFax 7.0.1 for Linux, which is also available for download from our website. This new version is 100% Linux based and we encourage you to test it out. Please send your feedback to support@extracomm.com. For more details on either SecurTrac 2.3.1 or on the Linux version of ExtraFax, please contact our sales department. Rosalyn Harris June 26 2008 03:05:36 PM If you’re planning to switch from either RightFax * or Esker ** to ExtraFax, Extracomm has the tools that you need to help facilitate the migration. Our built-in migration tools allow you to easily import RightFax or Esker "Inbound Routing" and "User Preference" document settings into the ExtraFax Post Office database by following a few simple steps. From the Inbound Routing Setup view or from the User Preferences view, simply click the appropriate action button ("Import from RightFax" or "Import from Esker") and follow the basic instructions (see screen shot below). The entire process takes no more than a few minutes. Both migration tools have been included as standard features in ExtraFax 7.0.2 
Our tools allow for the quick and easy migration of RightFax or Esker "Inbound Routing" and "User Preference" document settings into the ExtraFax Post Office database
*RightFax is a registered trademark of Captaris.
**Esker is a registered trademark of Esker S.A in the U.S. and other countries Rosalyn Harris June 18 2008 11:26:26 AM We have two exciting product announcements for you this week. First, SecurTrac 2.3.1 for Linux has been released and is now available to download. This release is available for free to all customers who purchased the SecurTrac Maintenance Plus or Standard Maintenance plan, and to those customers who purchased SecurTrac after March 1, 2008. Second, the latest ExtraFax maintenance release, ExtraFax 7.0.2 is now available for download. We’ve made several exciting enhancements based on customer feedback, and I’ve listed some of them here for you: - Schedule the availability of outbound FAX/SMS/MMS services within specific time range at a server, port or user level
- Customizable Delivery Confirmation and Delivery Failure reports
- Split received faxes based on recognized barcode(s)
- Use the barcode value as the filename for a received fax image
- Automatically detect the number of mail.box databases on a Domino server
Customers who have purchased the Maintenance Plus Plan or the Maintenance Plan for ExtraFax 7.0 can request new keys for a software upgrade. If you need more details on either new release, please contact our sales department. Rosalyn Harris June 12 2008 11:23:59 AM This month marks the 33 rd anniversary of BusinessWeek’s influential article The Office of the Future. Published in 1975, the article presents an in-depth analysis of how word processing will reshape the corporate office, predicting that by 1990 most record handling would be electronic. The presence of word processors in the workplace was supposed to lead a paperless office which would save companies money on storage and supplies, also making the world a greener place to live. So how far away from a paperless world are we?
Present day research shows that in 2007 U.S. companies printed 1.5 trillion pages. That’s the equivalent of 15 million to 20 million trees. It also amounts to an estimated $8 billion; not including the cost of ink, toner, or running copiers, printers, and fax machines. (Incidentally, we have a network faxing solution that can help reduce paper waste, save on costs associated with toner, and help reduce the amount of energy wasted by leaving traditional fax machines running.) It’s no wonder that with these kinds of expenses corporations of all sizes are taking steps towards running cleaner, greener and more sustainable businesses. Annual reports are printed on recycled paper, employees are encouraged to print only what is truly necessary, and when possible to use both sides of the page. Many financial institutions offer their customers attractive incentives to switch to paperless banking and healthcare providers are turning towards electronic medical records. But for some sectors, for example family law, the change comes slowly and with much resistance. Looking at 2007 statistics, it’s obvious that we’re still a ways away from having truly paperless offices. So maybe the solution is to have offices that use less paper, while we continue to dream of an office that is paperless. 
In 2004, Statistic Canada reported that paper consumption had more than doubled since 1983. This growth was attributed to the arrival of the personal computer in the early 1980s and to the high availability of printers and traditional fax machines in the workplace. |
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